| | | | | Selerant's Professional Services Team works with your corporation to take the conceptual to reality. | | | | The concept of PLM itself takes the best of practices methodology and merges it with cutting edge technology. The two together make truth out of the old cliché of the sum being greater than its two parts. | | | | Equally as true, Selerant's PLM solution, DevEX, will make an exponential impact on your enterprise through our 4-part phase implementation. | | | 1) Analysis
2) Configuration
3) Deployment
4) After Care, Maintenance & support | | | | Our Professional Service Team works with your team through a checks and balance system to continually ensure that you understand exactly where you are in the process and where the next step is. | | | | In addition, you will have specific Checkpoints at which you will receive detailed reports with Completed Tasklists, Milestones, and the ability to provide feedback for the past, current and future phases. | | | | As for your team, you will have continual access to your team's profile to see their prolific technical and project history. In addition, your team's project leader will have access to the Selerant's project leader's information for critical contact information as well as Selerant's renowned 24/7 technical support which includes | | | • General technical assistance
• Fast problem solutions
• Product installation assistance
• Access to Web SPR database
• Six-month reports on open and closed calls
• Telephone, fax or e-mail assistance
• Maintenance of an in-house test environment for problem replication | | | | | | Europe: | United States: | | Tel: + 39 02 95343301 | Tel: + 1 718 260 8037 | | Fax: + 39 02 95341389 | Fax: + 1 718 260 8038 | |
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